Contact information
Pointella Customer Support
We want it to be easy to reach us whenever you need assistance with your order or have questions about our products and services.
Website: Pointella.xyz
Email: support@pointella.xyz
Phone: +1 828-552-3087
Business Mailing Address:
Pointella
2760 Frederica St, Owensboro, Kentucky 42301, United States
Customers may contact us regarding:
- Product information and availability
- Existing orders and order status
- Shipping and delivery questions
- Return and refund requests
- Damaged, defective, missing, or incorrect products
- General website or customer service inquiries
When contacting us regarding an existing purchase, please provide your order number whenever possible. This allows our support team to locate the relevant order and respond more efficiently.
For return requests, please contact us before shipping an item back. A return should only be sent according to the instructions provided by our customer support team.
We aim to handle inquiries in a clear, professional, and timely manner.